Alaska Hawaiian App: What Travelers Need to Know Before April 21

HONOLULU – If you’re flying to Hawaii anytime soon, there’s a change coming to your phone that you don’t want to miss. The Hawaiian Airlines app is going away, for good, on April 21, 2026.

A new app called Alaska Hawaiian is replacing it. And if you don’t download it before your trip, you could run into trouble at the airport.

The Hawaiian Airlines App Is Shutting Down

Alaska Air Group officially launched the unified Alaska Hawaiian app on March 30, 2026. This is the next major step in the merger between Alaska Airlines and Hawaiian Airlines, which has been rolling out in phases since 2024.

The new app is built on Alaska’s technology platform and is designed to handle bookings, check-in, boarding passes, and trip management for both airlines in one place.

The old standalone Hawaiian Airlines app will stop working after April 21.

Starting April 22, every traveler flying Alaska or Hawaiian, whether you’re heading to Maui, Oahu, the Big Island, or Kauai, will need the new Alaska Hawaiian app to manage their flights.

This isn’t optional. If you show up at the airport on April 22 with only the old Hawaiian app on your phone, it won’t work.

Key Dates for the Alaska Hawaiian App Transition

The transition is happening in three stages. Here’s what matters and when:

If you already have the Alaska Airlines app on your phone, it should update automatically to the new Alaska Hawaiian app. If you use the Hawaiian Airlines app, you’ll need to download the new app from the App Store or Google Play.

What’s New for Hawaiian Airlines Travelers

For longtime Hawaiian Airlines flyers, the new app is actually a big upgrade. KHON2 reported that the merger has been bumpy for travelers, but the unified app brings features that Hawaiian users have been asking for.

Starting April 22, Hawaiian Airlines passengers will be able to change or cancel flights directly in the app for the first time.

You’ll also get Apple Pay support, the ability to share boarding passes with travel companions, and access to book flights across more than 30 airline partners, including oneworld alliance members, using cash or points.

Your Atmos Rewards login and password stay the same. You don’t need to create a new account. And there’s a nice personal touch: you can switch between an Alaska Airlines or Hawaiian Airlines theme inside the app, so it still feels like your airline.

As KHON2’s report explained, travelers are “seeing the light at the end of the tunnel” after months of frustration with the merger process.

Watch Out for These Early Glitches

The new app isn’t perfect yet. The team at Beat of Hawaii tested it on launch day and found that some flights booked through Hawaiian Airlines weren’t showing up in the new Alaska Hawaiian app.

Their Alaska flight booked under a Hawaiian confirmation still appeared in the old Hawaiian app but was missing from the new one.

Beat of Hawaii noted that since the app had just launched, things should improve before the April 22 deadline.

The smart move is to keep both apps on your phone until April 22. Cross-check your upcoming flights in both apps to make sure everything transferred over.

If something is missing, contact Alaska Airlines customer service before the old app goes dark.

Don’t delete your Hawaiian Airlines app early. Wait until you’ve confirmed all your bookings show up correctly in the new app.

What This Means for Your Hawaii Trip

If you’re visiting Hawaii in the next few weeks, take five minutes right now to get this sorted. Here’s your checklist:

Download the Alaska Hawaiian app from the App Store or Google Play. Sign in with your existing Atmos Rewards account. Check that your upcoming flights appear.

Keep your old Hawaiian Airlines app as a backup until April 22.

One more thing to know: Hawaiian Airlines terminals are also rolling out self-service bag tag stations as part of the integration.

Your phone becomes your boarding pass, so checking in through the app before you get to the airport will save you time and keep you out of the agent line.

INTERNAL LINK: What to know about the Alaska x  Hawaiian merge (takeover)

The merger between Alaska and Hawaiian has had its rough patches. But this app update is one of those moments where the pieces are finally coming together.

One app, two airlines, and a simpler way to get to the islands.

KEY TAKEAWAYS

• Download the Alaska Hawaiian app now from the App Store or Google Play and sign in with your Atmos Rewards account. The old Hawaiian Airlines app stops working after April 21, 2026.
• Keep both apps on your phone until April 22. Cross-check your upcoming flights in the new app against the old Hawaiian app to make sure all bookings transferred correctly. If something is missing, call Alaska Airlines customer service before the deadline.
• Hawaiian Airlines flyers gain major new features on April 22, including the ability to change or cancel flights in the app, Apple Pay, shareable boarding passes, and bookings across 30+ partner airlines.
• Check in through the app before arriving at the airport. Hawaiian terminals are shifting to self-service bag tag stations, and your phone is now your boarding pass. No need to wait in an agent line.
• Your Atmos Rewards login, miles, and bookings carry over unchanged. You can even switch the app to a Hawaiian Airlines theme if you prefer the familiar look.

FAQs for Alaska Hawaiian App

1. Do I need to download a new app if I already have the Alaska Airlines app?

No. If you already have the Alaska Airlines app and automatic updates are turned on, it will update to the new Alaska Hawaiian app on its own. If it hasn’t updated yet, you can manually update it through the App Store or Google Play.

2. When does the Hawaiian Airlines app stop working?

The Hawaiian Airlines app will stop working after April 21, 2026. Starting April 22, all travelers flying Hawaiian or Alaska Airlines will need to use the new Alaska Hawaiian app for check-in, boarding passes, and trip management.

3. Will I lose my miles or rewards when the app switches over?

No. Your Atmos Rewards account, miles, and login information all carry over to the new Alaska Hawaiian app. You do not need to create a new account or transfer anything manually.

4. What if my Hawaiian Airlines flight doesn’t show up in the new app?

Some travelers have reported missing bookings during the early rollout. Keep your old Hawaiian Airlines app installed until April 22 so you can cross-check your flights. If a booking is missing from the new app, contact Alaska Airlines customer service to get it resolved before the April 21 cutoff.

5. Can I still use the Hawaiian Airlines website to manage my flights?

Yes. Both alaskaair.com and hawaiianairlines.com remain active for booking and managing travel. However, Alaska Airlines recommends using the new Alaska Hawaiian app for the most convenient experience, especially for check-in and boarding passes at the airport.